Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

USU Valuemation (ITSDM) to Re:Desk
migration service

Effortless , no special skill set or coding required. A complete USU Valuemation (ITSDM) to Re:Desk data migration tool.

More details

Your best tool for USU Valuemation (ITSDM) to Re:Desk data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Just choose customer info you need to transfer and set off with the transition right away.
Easy transition process
No specific expertise needed. Just select what data will go to the new system and observe the wonders happening.
Record structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost critical customer service information.
Automated migration

Scared that you’ll need advanced skills to move your info? Don’t be as we made sure that our tool interface accessible as it can possibly be.

Attach the platforms, pick records, click ok, and the migration is ready!

Data maintenance

Your information migrates complete and we mean it.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees have access to your credentials or other information.

You may be sure that with HDM no data breaches are possible.

Data mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might ever need.

Efficient out-of-the-box solution

In just a few clicks it is possible to pick what goes where, when it starts, and how.

Our developers took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we aim to deliver the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to Re:Desk

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Re:Desk.

Next

Sustained connectivity between object and people

When migrating your data from USU Valuemation (ITSDM) to Re:Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from USU Valuemation (ITSDM) to Re:Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from USU Valuemation (ITSDM) to Re:Desk work

  • Prepare

    Register and go to our migration service.

  • Connect USU Valuemation (ITSDM)

    Select and connect your USU Valuemation (ITSDM) service desk with HDM.

  • Connect Re:Desk

    Give the right to access your Re:Desk account.

  • Outline your business needs

    Let us know what elements of your migration you would like to modify

  • Get your requirements estimated

    We shall analyze your application and get back to you with a price range and a scope of tasks.

  • Migrate from USU Valuemation (ITSDM) to Re:Desk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Re:Desk import

Our staff would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

,

Best Practices For Your Data Migration As Learned From Our Customers

Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…

5 Types of Help Desk Software and Their Use

The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…

The Enterprise Data Migration Checklist to Switch Help Desks

Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…

Book a Call
cancel
%s
— %s