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USU Valuemation (ITSDM) to Paldesk
migration service

Smooth , no special knowledge or coding required. A complete USU Valuemation (ITSDM) to Paldesk data migration software.

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Your best tool for USU Valuemation (ITSDM) to Paldesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just pick the records you need to migrate and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new solution and see the miracle happening.
Record completion
Migrate your help desk records in full to ensure that no ticket has lost critical customer service details.
Automated migration

Scared that you’ll need advanced skills to move your info? Worry not as we made sure that our tool interface is as easy to use as possible.

Connect the help desks, pick records, click ok, and you’re done!

Data dependency

Your information migrates complete and we mean it.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees have see your credentials or other information.

You can be certain with HDM no data breaches will take place.

You control the process

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service provider, we strive to deliver the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from USU Valuemation (ITSDM) to Paldesk

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in Paldesk.

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Maintained relation between object and people

When migrating your data from USU Valuemation (ITSDM) to Paldesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to Paldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from USU Valuemation (ITSDM) to Paldesk work

  • Prepare

    Register and go to our migration tool.

  • Connect USU Valuemation (ITSDM)

    Pick and connect your USU Valuemation (ITSDM) support desk with HDM.

  • Connect Paldesk

    Give access to your Paldesk account.

  • Clarify your requirements

    Let us understand precisely what components of your migration you would like to tweak

  • Have your needs estimated

    We'll research your application and send you with a cost and a scope of tasks.

  • Migrate from USU Valuemation (ITSDM) to Paldesk all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Paldesk import

Our staff would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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