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USU Valuemation (ITSDM) to Outlook
migration service

Extremely easy , no special know how or coding required. A complete USU Valuemation (ITSDM) to Outlook data migration instrument.

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The best USU Valuemation (ITSDM) to Outlook tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply pick customer info you need to transfer and start the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the target solution and observe the wonders happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket has lost essential customer support information.
Automated tool

Scared that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool simple to use as it can possibly be.

Link the platforms, pick data, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, all you records will keep their prior data structure untouched.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive where you left it.

Security is paramount

You data is key which is why we created a system that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

You’re in control

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to pick the data arrangement, when it goes, and how.

Our developers considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Apart from providing great customer support services, we always want to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to Outlook

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Outlook.

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Retained relation between object and people

When migrating your records from USU Valuemation (ITSDM) to Outlook we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to Outlook

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from USU Valuemation (ITSDM) to Outlook work

  • Get ready

    Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from USU Valuemation (ITSDM) to Outlook.

  • Complete the form with required credentials to allow our data migration tool to access records from your current help desk.

  • Connect Outlook

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Outlook everything

    When everything's tested, determine a quiet time with the least load on the support department and start migrating from USU Valuemation (ITSDM) to Outlook.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records all by yourself

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Let a pro perform your Outlook import

Our team would be more than happy to perform a customized migration if you have specific requirements.
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