USU Valuemation (ITSDM) to Outlook
migration service

Extremely easy , no special know how or coding required. A complete USU Valuemation (ITSDM) to Outlook data migration instrument.

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Risk-free and Reliable
Your passwords along with data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've handled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to Outlook

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Outlook.

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Retained relation between object and people

When migrating your records from USU Valuemation (ITSDM) to Outlook we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from USU Valuemation (ITSDM) to Outlook

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from USU Valuemation (ITSDM) to Outlook work

  • Get ready

    Register and go to our migration tool.

  • Connect USU Valuemation (ITSDM)

    Opt and link your USU Valuemation (ITSDM) service desk with HDM.

  • Grant the right to access your Outlook account.

  • Outline your needs

    Let us know what parts of your migration you wish to fine-tune

  • Get your preferences estimated

    We'll research your application and get back to you with a cost and a scope of work.

  • Migrate from USU Valuemation (ITSDM) to Outlook everything

    Migrate all your customer service records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Outlook import

Our team would be more than happy to perform a customized migration if you have specific requirements.
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