USU Valuemation (ITSDM) to ((OTRS)) Community Edition
migration service
Trouble-free , no special knowledge or coding required. A complete USU Valuemation (ITSDM) to ((OTRS)) Community Edition data migration instrument.
Trouble-free , no special knowledge or coding required. A complete USU Valuemation (ITSDM) to ((OTRS)) Community Edition data migration instrument.
Afraid that you’ll need special skills to move your info? Worry not as we made sure that our tool interface is as easy to use as possible.
Attach the help desks, choose records, click ok, and you’re done!
From sender information to phone number connection, your entire database will keep their prior connections intact.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Information is everything which is why we developed a method that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.
In just a couple of clicks you will be able to choose what goes where, when it starts, and in what order.
Our developers considered customer experience as a priority and ensured that you will be able to use the system to its fullest.
Except producing great customer service, we always want to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to increase the core experience.
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from USU Valuemation (ITSDM) to ((OTRS)) Community Edition.
Fill in the form with required credentials to make it possible for our data migration tool to access information from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
Select the data you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Once everything's tested, determine a quiet time with the minimal load on the support staff and begin migrating from USU Valuemation (ITSDM) to ((OTRS)) Community Edition.
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
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