USU Valuemation (ITSDM) to osTicket
migration service
Extremely easy , no special know how or programming required. A complete USU Valuemation (ITSDM) to osTicket data migration instrument.
USU Valuemation (ITSDM) to osTicket
The best USU Valuemation (ITSDM) to osTicket tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and script development processes. Just decide on the records you need to transfer and set off with the transition right away.Effortless transition process
No special expertise required. Just pick what data will go to the new platform and see the wonders happening.Data structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing vital customer service details.Simple and easy process
No need to worry about coding or continuously control each record transferred.
Just attach both platforms, tick what you want to take to a new database and allow the Migration Wizard do the remainder.
Preserved data links
From sender information to phone number connection, your entire database will keep their previous data structure untouched.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Security is priority
Information is key which is why we created a system that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Data mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.
Guided migration
If this is your first migration, worry not. Useful and simplified on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Apart from producing great customer service, we always want to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the general experience.
Why you should use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to osTicket
Strong security of your records
The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in osTicket.Next
Maintained link between object and people
When migrating your records from USU Valuemation (ITSDM) to osTicket we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from USU Valuemation (ITSDM) to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from USU Valuemation (ITSDM) to osTicket work
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Get ready
Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from USU Valuemation (ITSDM) to osTicket.
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Connect USU Valuemation (ITSDM)
Complete the form with required credentials to permit our data migration tool to retrieve records from your current help desk.
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Link osTicket
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to osTicket everything
When everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from USU Valuemation (ITSDM) to osTicket.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your osTicket import
Our team would be more than happy to perform a customized migration in case you have particular demands.
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