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USU Valuemation (ITSDM) to mhelpdesk
migration service

Smooth , no special knowledge or coding required. A complete USU Valuemation (ITSDM) to mhelpdesk data migration software.

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Your best tool for USU Valuemation (ITSDM) to mhelpdesk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just pick customer info you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new solution and observe the magic happening.
Record completion
Migrate your help desk info in full to make certain that no ticket has lost essential customer service details.
Effortless process

You don’t have to bother about coding or constantly watch each record transferred.

Just link both platforms, pick what you need to take to a new database and let the Migration Wizard do the remainder.

From sender information to phone number connection, all you records will keep their previous data structure maintained.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Security is paramount

You data is key which is why we designed a tool that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Record mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Simple & effective

In just a few clicks you will be able to pick what goes where, when it goes, and in what order.

Our tech engineers took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Apart from providing great customer support services, we always aim to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from USU Valuemation (ITSDM) to mhelpdesk

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in mhelpdesk.

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Maintained association between object and people

When migrating your data from USU Valuemation (ITSDM) to mhelpdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from USU Valuemation (ITSDM) to mhelpdesk work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect USU Valuemation (ITSDM)

    Pick and connect your USU Valuemation (ITSDM) support desk with HDM.

  • Connect mhelpdesk

    Grant access to your mhelpdesk account.

  • Clarify your requirements

    Let us know what parts of your migration you wish to modify

  • Get your needs estimated

    We shall analyze your case and send you with a cost and a scope of work.

  • Migrate from USU Valuemation (ITSDM) to mhelpdesk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your mhelpdesk import

Our staff would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

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