USU Valuemation (ITSDM) to Magento HelpDesk Ultimate
migration service
Extremely easy , no special expertise or coding required. A complete USU Valuemation (ITSDM) to Magento HelpDesk Ultimate data migration software.
USU Valuemation (ITSDM) to Magento HelpDesk Ultimate
The best USU Valuemation (ITSDM) to Magento HelpDesk Ultimate tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Simply choose customer info you need to move and set off with the transition immediately.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target system and observe the magic happening.Data completion
Transfer your help desk data in full to ensure that no ticket has lost vital customer service details.Simple and easy process
No need to worry about coding or continuously watch each record transferred.
Just attach both platforms, pick what you need to migrate and allow the tool deal with the remainder.
Preserved connections
From sender information to phone number connection, all you records will keep their previous data structure untouched.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Security is paramount
Information is key which is why we created a system that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
Record mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.
Simple & effective
In just a few buttons to press it is possible to pick what goes where, when it starts, and in what order.
Our developers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Apart from providing great customer service, we always want to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to enhance the general experience.
Why you should use Help Desk Migration to switch from USU Valuemation (ITSDM) to Magento HelpDesk Ultimate
Strong safety of your data
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in Magento HelpDesk Ultimate.Next
Sustained link between object and people
When migrating your records from USU Valuemation (ITSDM) to Magento HelpDesk Ultimate we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Valuemation (ITSDM) to Magento HelpDesk Ultimate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from USU Valuemation (ITSDM) to Magento HelpDesk Ultimate work
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Get ready
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from USU Valuemation (ITSDM) to Magento HelpDesk Ultimate.
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Connect USU Valuemation (ITSDM)
Fill out the form with requested credentials to allow our data migration tool to access information from your current help desk.
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Connect Magento HelpDesk Ultimate
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Magento HelpDesk Ultimate all data
When everything's tested, determine a quiet time with the minimal load on the support department and start migrating from USU Valuemation (ITSDM) to Magento HelpDesk Ultimate.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Magento HelpDesk Ultimate import
Our team would be more than happy to run a customized migration if you have particular needs.
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