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USU Valuemation (ITSDM) to LiveHelpNow
migration service

Effortless , no special know how or programming required. A complete USU Valuemation (ITSDM) to LiveHelpNow data migration instrument.

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Your best tool for USU Valuemation (ITSDM) to LiveHelpNow data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply choose what data you need to move and set off with the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the target system and enjoy the magic happening.
Record structure maintenance
Transfer your help desk records in full to ensure that no ticket is missing essential customer support information.
Automated migration

Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.

Link the help desks, pick data, click ok, and the migration is ready!

Data maintenance

Your customer info comes unite , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members can access to your passwords or other information.

You can be sure that with HDM no data breaches will take place.

You control the process

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Useful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we work to offer the most effective migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to LiveHelpNow

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in LiveHelpNow.

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Sustained association between object and people

When migrating your data from USU Valuemation (ITSDM) to LiveHelpNow we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from USU Valuemation (ITSDM) to LiveHelpNow work

  • Prepare

    Register and go to our migration wizard.

  • Opt and link your USU Valuemation (ITSDM) service desk with HDM.

  • Give access to your LiveHelpNow account.

  • Outline your needs

    Let us know what elements of your migration you want to fine-tune

  • Have your needs estimated

    We shall investigate your application and send you with a price range and a scope of work.

  • Migrate from USU Valuemation (ITSDM) to LiveHelpNow everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your LiveHelpNow import

Our staff would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation

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