USU Valuemation (ITSDM) to Kayako
migration service
Trouble-free , no special knowledge or programming required. A complete USU Valuemation (ITSDM) to Kayako data migration instrument.
USU Valuemation (ITSDM) to Kayako
The best USU Valuemation (ITSDM) to Kayako tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Simply pick customer info you need to transfer and set off with the transition right away.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and observe the wonders happening.Data completion
Migrate your help desk info in full to ensure that no ticket has lost essential customer service details.Automated tool
Worried that you’ll have to use advanced skills to migrate your info? Worry not as we made sure that our tool interface accessible as it can possibly be.
Link the help desks, choose records, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you left it.
Data safety is priority
Information is everything which is why we designed a system that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
You control the process
Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Simple & effective
In only a few buttons to press you will be able to pick what goes where, when it starts, and how.
Our software considered customer experience as an essential factor and ensured that you will be able to use the system to its fullest.
Great service first
Except producing great customer service, we always strive to improve our customer service.
As a team, we want you to experience best possible service, which is why we are continuously putting so much effort to improve the core experience.
Why you should use Help Desk Migration to switch from USU Valuemation (ITSDM) to Kayako
Strong security of your records
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in Kayako.Next
Maintained connectivity between object and people
When migrating your records from USU Valuemation (ITSDM) to Kayako we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Valuemation (ITSDM) to Kayako
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from USU Valuemation (ITSDM) to Kayako work
Get ready
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from USU Valuemation (ITSDM) to Kayako.
Connect USU Valuemation (ITSDM)
Complete the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.
Link Kayako
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
Choose objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
Migrate limited amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Kayako everything
Once everything's tested, choose a quiet time with the minimal load on the support team and start migrating from USU Valuemation (ITSDM) to Kayako.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert run your Kayako import
Our team would be more than happy to run a customized migration if you have specific requirements.
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