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USU Valuemation (ITSDM) to Jira Ops
migration service

Effortless , no special know how or programming required. A complete USU Valuemation (ITSDM) to Jira Ops data migration instrument.

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Your best tool for USU Valuemation (ITSDM) to Jira Ops data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Simply pick customer info you need to transfer and start the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the target solution and observe the wonders happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost vital customer service details.
Effortless process

No need to worry about coding or continuously watch each record transferred.

Just link your source and target, tick what you want to migrate and let the system do the remainder.

Data maintenance

Your customer info migrates unite and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our team members have see your credentials or records.

You may be certain with HDM no data breaches are possible.

Data mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might ever need.

Guided migration

If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service supplier, we work to propose the best possible migration tool. Yet, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to Jira Ops

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in Jira Ops.

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When migrating your data from USU Valuemation (ITSDM) to Jira Ops we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to Jira Ops

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from USU Valuemation (ITSDM) to Jira Ops work

  • Prepare

    Sign up and go to our migration software.

  • Connect USU Valuemation (ITSDM)

    Opt and connect your USU Valuemation (ITSDM) support desk with HDM.

  • Connect Jira Ops

    Grant the right to access your Jira Ops account.

  • Clarify your business needs

    Let us know exactly what aspects of your migration you want to adjust

  • Get your needs estimated

    We'll research your application and send you with a the overall cost and a scope of work.

  • Migrate from USU Valuemation (ITSDM) to Jira Ops everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Jira Ops import

Our staff would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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