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USU Valuemation (ITSDM) to inSided
migration service

Trouble-free , no special know how or programming required. A complete USU Valuemation (ITSDM) to inSided data migration software.

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The best USU Valuemation (ITSDM) to inSided tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply pick the records you need to move and start the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the target solution and see the magic happening.
Data structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost essential customer support information.
Automated tool

Afraid that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool simple to use as possible.

Link the help desks, choose records, click ok, and you’re done!

Data maintenance

Your customer data migrates unite , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members can access to your credentials or records.

You may rest assured that with HDM no hacker attacks will take place.

You control the process

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press you will be able to choose what goes where, when it goes, and how.

Our software considered customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a data import service supplier, we strive to offer the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to inSided

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in inSided.

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Maintained relation between object and people

When migrating your records from USU Valuemation (ITSDM) to inSided we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to inSided

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from USU Valuemation (ITSDM) to inSided work

  • Get ready

    Sign up and go to our migration software.

  • Connect USU Valuemation (ITSDM)

    Choose and link your USU Valuemation (ITSDM) service desk with HDM.

  • Connect inSided

    Grant the right to access your inSided account.

  • Detail your needs

    Let us understand precisely what parts of your migration you would like to tweak

  • Have your requirements estimated

    We shall analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from USU Valuemation (ITSDM) to inSided everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your inSided import

Our team would be more than happy to perform a customized migration if you have specific requirements.
Get a price estimation

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