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USU Valuemation (ITSDM) to HelpSite
migration service

Smooth , no special knowledge or programming required. A complete USU Valuemation (ITSDM) to HelpSite data migration instrument.

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Your best tool for USU Valuemation (ITSDM) to HelpSite data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just pick what data you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new solution and enjoy the miracle happening.
Record completion
Move your help desk data in full to make sure that no ticket is missing essential customer support information.
Automated migration

Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool accessible as it can possibly be.

Connect the help desks, select records, click ok, and you’re done!

Data dependency

Your customer info comes complete , you can take our word.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our staff members can access to your credentials or records.

You may rest assured that with HDM no data breaches will take place.

You control the process

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service supplier, we work to offer the most effective migration tool. However, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from USU Valuemation (ITSDM) to HelpSite

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right places in HelpSite.

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When migrating your data from USU Valuemation (ITSDM) to HelpSite we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to HelpSite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from USU Valuemation (ITSDM) to HelpSite work

  • Prepare

    Sign up and go to our migration wizard.

  • Select and link your USU Valuemation (ITSDM) service desk with HDM.

  • Connect HelpSite

    Grant the right to access your HelpSite account.

  • Describe your requirements

    Let us know what components of your migration you would like to adjust

  • Get your needs estimated

    We will analyze your case and send you with a price range and a scope of tasks.

  • Migrate from USU Valuemation (ITSDM) to HelpSite everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your HelpSite import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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