USU Valuemation (ITSDM) to HelpShift
migration service
Smooth , no special knowledge or coding required. A complete USU Valuemation (ITSDM) to HelpShift data migration instrument.
USU Valuemation (ITSDM) to HelpShift
Your best tool for USU Valuemation (ITSDM) to HelpShift data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Just choose what data you need to transfer and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new system and enjoy the wonders happening.Record completion
Move your help desk data in full to make sure that no ticket has lost critical customer support details.Automated migration
Afraid that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool accessible as it can possibly be.
Connect the help desks, choose data, click ok, and the migration is ready!
Data dependency
Your information migrates complete , you can take our word.
Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees can see your credentials or records.
You may be certain with HDM no hacker attacks will take place.
Record mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we work to deliver the most effective migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from USU Valuemation (ITSDM) to HelpShift
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in HelpShift.Next
Retained connection between object and people
When migrating your data from USU Valuemation (ITSDM) to HelpShift we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from USU Valuemation (ITSDM) to HelpShift
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from USU Valuemation (ITSDM) to HelpShift work
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Prepare
Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from USU Valuemation (ITSDM) to HelpShift.
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Connect USU Valuemation (ITSDM)
Complete the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.
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Link HelpShift
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be moved according to your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to HelpShift everything
When everything's tested out, find a quiet time with the least load on the support department and begin migrating from USU Valuemation (ITSDM) to HelpShift.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your HelpShift import
Our staff would be more than happy to run a custom migration if you have special needs.
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