USU Valuemation (ITSDM) to HelpDesk
migration service
Extremely easy , no special know how or coding required. A complete USU Valuemation (ITSDM) to HelpDesk data migration tool.
USU Valuemation (ITSDM) to HelpDesk
The best USU Valuemation (ITSDM) to HelpDesk tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Just decide on the records you need to move and set off with the transition right away.Easy transition process
No specific expertise needed. Just select what data will go to the new platform and see the magic happening.Data structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost essential customer service information.Automated tool
Afraid that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool interface simple to use as possible.
Connect the help desks, choose records, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, your entire database will keep their initial data structure maintained.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you left it.
Security is priority
You data is key which is why we designed a system that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Data mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except producing great customer support services, we always strive to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to HelpDesk
Strong safety of your data
The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in HelpDesk.Next
Sustained link between object and people
When migrating your records from USU Valuemation (ITSDM) to HelpDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from USU Valuemation (ITSDM) to HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from USU Valuemation (ITSDM) to HelpDesk work
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Get ready
Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from USU Valuemation (ITSDM) to HelpDesk.
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Link USU Valuemation (ITSDM)
Fill out the form with requested credentials to permit our data migration tool to retrieve data from your current help desk.
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Link HelpDesk
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
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Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to HelpDesk all data
When everything's tested, choose a quiet time with the least load on the support department and start migrating from USU Valuemation (ITSDM) to HelpDesk.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your HelpDesk import
Our team would be more than happy to perform a customized migration if you have specific demands.
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