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USU Valuemation (ITSDM) to Help Sumo
migration service

Extremely easy , no special know how or programming required. A complete USU Valuemation (ITSDM) to Help Sumo data migration tool.

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The best USU Valuemation (ITSDM) to Help Sumo tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just pick what data you need to move and set off with the transition immediately.
Effortless transition process
No special expertise required. Just select what data will go to the new solution and enjoy the magic happening.
Data structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost vital customer support information.
Effortless process

You don’t have to bother about scripting or continuously watch each record transferred.

Just link your source and target, pick what you want to migrate and let the tool do the rest for you.

Data maintenance

Your customer data migrates complete , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can access to your passwords or other information.

You can be sure that with HDM no hacker attacks are possible.

Data mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.

Guided migration

If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we aim to propose the most effective migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to Help Sumo

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right places in Help Sumo.

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Maintained connectivity between object and people

When migrating your records from USU Valuemation (ITSDM) to Help Sumo we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from USU Valuemation (ITSDM) to Help Sumo work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect USU Valuemation (ITSDM)

    Pick and link your USU Valuemation (ITSDM) service desk with HDM.

  • Give access to your Help Sumo account.

  • Outline your business needs

    Let us know exactly what elements of your migration you wish to fine-tune

  • Get your preferences estimated

    We shall research your application and send you with a price range and a scope of work.

  • Migrate from USU Valuemation (ITSDM) to Help Sumo everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Help Sumo import

Our team would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

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