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USU Valuemation (ITSDM) to HappyFox
migration service

Trouble-free , no special knowledge or programming required. A complete USU Valuemation (ITSDM) to HappyFox data migration tool.

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The best USU Valuemation (ITSDM) to HappyFox tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just decide on customer info you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and observe the wonders happening.
Data completion
Migrate your help desk data in full to make certain that no ticket is missing vital customer support details.
Automated tool

Afraid that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool user friendly as possible.

Attach the help desks, pick records, click ok, and you’re done!

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is priority

Information is key which is why we created a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

Record mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might actually need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from producing great customer service, we always strive to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the general experience.


Why you should use Help Desk Migration to switch from USU Valuemation (ITSDM) to HappyFox

Castle gates

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in HappyFox.

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Maintained association between object and people

When migrating your records from USU Valuemation (ITSDM) to HappyFox we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to HappyFox

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from USU Valuemation (ITSDM) to HappyFox work

  • Get ready

    Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from USU Valuemation (ITSDM) to HappyFox.

  • Connect USU Valuemation (ITSDM)

    Complete the form with required credentials to permit our data migration tool to retrieve information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to HappyFox all data

    Once everything's tested out, choose a quiet time with the minimal load on the support department and begin migrating from USU Valuemation (ITSDM) to HappyFox.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
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Let an expert run your HappyFox import

Our team would be more than happy to run a personalized migration in case you have particular demands.
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