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USU Valuemation (ITSDM) to Google BigQuery
migration service

Smooth , no special knowledge or coding required. A complete USU Valuemation (ITSDM) to Google BigQuery data migration tool.

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Your best tool for USU Valuemation (ITSDM) to Google BigQuery data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Just choose what data you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new system and enjoy the wonders happening.
Record completion
Move your help desk info in full to make certain that no ticket has lost vital customer service information.
Effortless procedure

No need to worry about coding or continuously watch each record moved.

Just link your source and target, choose what you want to take to a new database and let the tool do the remainder.

Data dependency

Your information migrates complete and we mean it.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our team members have access to your credentials or records.

You may be sure that with HDM no hacker attacks will take place.

Record mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we aim to propose the best possible migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from USU Valuemation (ITSDM) to Google BigQuery

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in Google BigQuery.

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When migrating your data from USU Valuemation (ITSDM) to Google BigQuery we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to Google BigQuery

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from USU Valuemation (ITSDM) to Google BigQuery work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect USU Valuemation (ITSDM)

    Pick and connect your USU Valuemation (ITSDM) service desk with HDM.

  • Connect Google BigQuery

    Grant the right to access your Google BigQuery account.

  • Express your needs

    Let us know what components of your migration you wish to fine-tune

  • Have your needs estimated

    We will research your application and send you with a price and a scope of tasks.

  • Migrate from USU Valuemation (ITSDM) to Google BigQuery everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Google BigQuery import

Our staff would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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