USU Valuemation (ITSDM) to Freshdesk
migration service

Automated tool

Scared that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.

Connect the help desks, select records, click ok, and the migration is ready!

Intact data links

Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you expected.

Data safety is priority

You data is everything which is why we designed a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

You control the process

Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of producing great customer support services, we always strive to improve our customer service.

As a team, we want you to experience best possible service, which is why we are continuously putting so much effort to increase the general experience.