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USU Valuemation (ITSDM) to Faveo Helpdesk
migration service

Extremely easy , no special know how or programming required. A complete USU Valuemation (ITSDM) to Faveo Helpdesk data migration instrument.

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The best USU Valuemation (ITSDM) to Faveo Helpdesk tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply choose customer info you need to move and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the target system and observe the magic happening.
Data structure maintenance
Transfer your help desk records in full to make sure that no ticket is missing vital customer support information.
Effortless procedure

No need to worry about coding or constantly watch each record moved.

Just link both platforms, pick what you want to migrate and let the system do the rest for you.

Intact connections

From sender information to phone number connection, your entire database will keep their prior data structure intact.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Security is priority

You data is key which is why we developed a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of producing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to Faveo Helpdesk

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in Faveo Helpdesk.

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When migrating your records from USU Valuemation (ITSDM) to Faveo Helpdesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from USU Valuemation (ITSDM) to Faveo Helpdesk work

  • Get ready

    Register and go to our migration software.

  • Choose and link your USU Valuemation (ITSDM) service desk with HDM.

  • Give access to your Faveo Helpdesk account.

  • Outline your business needs

    Let us understand precisely what parts of your migration you would like to fine-tune

  • Get your requirements estimated

    We'll analyze your case and send you with a cost and a scope of tasks.

  • Migrate from USU Valuemation (ITSDM) to Faveo Helpdesk everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Faveo Helpdesk import

Our team would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation

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