USU Valuemation (ITSDM) to eGain Suite
migration service
Effortless , no special skill set or coding required. A complete USU Valuemation (ITSDM) to eGain Suite data migration instrument.
USU Valuemation (ITSDM) to eGain Suite
Your best tool for USU Valuemation (ITSDM) to eGain Suite data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Just decide on customer info you need to move and start the transition immediately.Simple transition process
No tech expertise needed. Just pick what data will go to the new platform and observe the magic happening.Record structure maintenance
Move your help desk data in full to make sure that no ticket is missing critical customer support information.Simple and easy procedure
You don’t have to bother about coding or continuously control each record moved.
Just attach your source and target, choose what you want to take to a new database and allow the tool deal with the remainder.
Data maintenance
Your information comes complete , you can take our word.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is behind impenetrable walls. Not even all our employees can access to your passwords or records.
You may be certain with HDM no data breaches are possible.
Data mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.
Step-by-step instructions
If you are new to data migrations, worry not. Useful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service provider, we work to deliver the most effective migration tool. Yet, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to eGain Suite
Strong privacy of your data
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in eGain Suite.Next
Retained relation between object and people
When migrating your data from USU Valuemation (ITSDM) to eGain Suite we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from USU Valuemation (ITSDM) to eGain Suite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from USU Valuemation (ITSDM) to eGain Suite work
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Prepare
Sign up and go to our migration service.
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Link USU Valuemation (ITSDM)
Select and link your USU Valuemation (ITSDM) service desk with HDM.
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Link eGain Suite
Grant the right to access your eGain Suite account.
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Clarify your needs
Let us understand precisely what parts of your migration you want to modify
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Have your requirements estimated
We'll investigate your application and get back to you with a price and a scope of tasks.
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Migrate from USU Valuemation (ITSDM) to eGain Suite all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your eGain Suite import
Our staff would be more than happy to perform a custom migration in case you have special demands.
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