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USU Valuemation (ITSDM) to eDesk by xSellco
migration service

Effortless , no special knowledge or programming required. A complete USU Valuemation (ITSDM) to eDesk by xSellco data migration instrument.

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Your best tool for USU Valuemation (ITSDM) to eDesk by xSellco data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just choose what data you need to transfer and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new system and enjoy the wonders happening.
Record completion
Migrate your help desk data in full to make certain that no ticket is missing essential customer service details.
Automated migration

Afraid that you’ll have to use special skills to move your info? Worry not as we made sure that our tool interface is as easy to use as possible.

Link the help desks, select records, click ok, and the migration is ready!

Data dependency

Your customer info comes complete and we mean it.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our staff members have see your credentials or other information.

You can be certain with HDM no hacker attacks will take place.

You control the process

Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service supplier, we work to offer the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from USU Valuemation (ITSDM) to eDesk by xSellco

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in eDesk by xSellco .

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Maintained connectivity between object and people

When migrating your data from USU Valuemation (ITSDM) to eDesk by xSellco we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to eDesk by xSellco

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from USU Valuemation (ITSDM) to eDesk by xSellco work

  • Prepare

    Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from USU Valuemation (ITSDM) to eDesk by xSellco .

  • Connect USU Valuemation (ITSDM)

    Complete the form with necessary credentials to permit our data migration tool to fetch records from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to eDesk by xSellco all data

    When everything's validated, find a quiet time with the least load on the support staff and begin migrating from USU Valuemation (ITSDM) to eDesk by xSellco .

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your eDesk by xSellco import

Our staff would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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