USU Valuemation (ITSDM) to Deskpro
migration service

Automated tool

Scared that you’ll need special skills to move your info? Worry not as we made sure that our tool accessible as it can possibly be.

Connect the platforms, pick records, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive how you expected.

Data safety is priority

You data is everything which is why we developed a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

You’re in control

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from producing great customer support services, we always aim to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to enhance the general experience.