USU Valuemation (ITSDM) to Desk.com
migration service

Trouble-free , no special knowledge or coding required. A complete USU Valuemation (ITSDM) to Desk.com data migration tool.

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Trustworthy and Reliable
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to switch from USU Valuemation (ITSDM) to Desk.com

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in Desk.com.

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Sustained relation between object and people

When migrating your records from USU Valuemation (ITSDM) to Desk.com we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from USU Valuemation (ITSDM) to Desk.com

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from USU Valuemation (ITSDM) to Desk.com work

  • Get ready

    Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from USU Valuemation (ITSDM) to Desk.com.

  • Complete the form with required credentials to allow our data migration tool to access data from your current help desk.

  • Connect Desk.com

    Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Desk.com everything

    When everything's tested out, choose a quiet time with the least load on the support staff and start migrating from USU Valuemation (ITSDM) to Desk.com.


Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Desk.com import

Our team would be more than happy to run a personalized migration if you have particular requirements.
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