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USU Valuemation (ITSDM) to Database
migration service

Effortless , no special know how or programming required. A complete USU Valuemation (ITSDM) to Database data migration tool.

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Your best tool for USU Valuemation (ITSDM) to Database data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just pick the records you need to transfer and set off with the transition immediately.
Simple transition process
No tech expertise required. Just select what data will go to the new solution and see the wonders happening.
Record structure maintenance
Move your help desk records in full to ensure that no ticket has lost essential customer service details.
Automated migration

Scared that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool interface simple to use as possible.

Connect the help desks, select records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive how you left it.

Data safety is priority

You data is everything which is why we created a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

You control the process

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Outside of producing great customer support services, we always want to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to Database

Castle gates

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in Database.

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Retained connectivity between object and people

When migrating your data from USU Valuemation (ITSDM) to Database we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to Database

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from USU Valuemation (ITSDM) to Database work

  • Prepare

    Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from USU Valuemation (ITSDM) to Database.

  • Connect USU Valuemation (ITSDM)

    Complete the form with requested credentials to allow our data migration tool to access data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be moved based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Database all data

    When everything's tested out, determine a quiet time with the least load on the support team and start migrating from USU Valuemation (ITSDM) to Database.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Database import

Our staff would be more than happy to perform a customized migration if you have specific requirements.
Get a price estimation

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