USU Valuemation (ITSDM) to CustomerFirst
migration service

Effortless , no special expertise or programming required. A complete USU Valuemation (ITSDM) to CustomerFirst data migration instrument.

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Risk-free and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've taken into account all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from USU Valuemation (ITSDM) to CustomerFirst

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in CustomerFirst.

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Retained connectivity between object and people

When migrating your data from USU Valuemation (ITSDM) to CustomerFirst we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from USU Valuemation (ITSDM) to CustomerFirst

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from USU Valuemation (ITSDM) to CustomerFirst work

  • Prepare

    Sign-up and go to our migration software.

  • Pick and connect your USU Valuemation (ITSDM) service desk with HDM.

  • Grant access to your CustomerFirst account.

  • Describe your requirements

    Let us understand precisely what elements of your migration you wish to tweak

  • Have your preferences estimated

    We'll investigate your application and get back to you with a price range and a scope of work.

  • Migrate from USU Valuemation (ITSDM) to CustomerFirst all data

    Transfer all your customer support information in a single push.


Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your CustomerFirst import

Our staff would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

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Help Desk Migration service


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