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USU Valuemation (ITSDM) to Conversocial
migration service

Smooth , no special skill set or coding required. A complete USU Valuemation (ITSDM) to Conversocial data migration tool.

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Your best tool for USU Valuemation (ITSDM) to Conversocial data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Just pick the records you need to migrate and set off with the transition right away.
Effortless transition process
No special expertise needed. Just select what data will go to the new solution and see the miracle happening.
Record structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost vital customer support details.
Effortless procedure

No need to worry about coding or constantly watch each piece of info moved.

Just attach both platforms, pick what you want to take to a new database and let the tool do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive how you expected.

Data safety is paramount

You data is key which is why we designed a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You’re in charge

Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer support services, we always aim to develop our customer service.

As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to Conversocial

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Conversocial.

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Maintained connection between object and people

When migrating your data from USU Valuemation (ITSDM) to Conversocial we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to Conversocial

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from USU Valuemation (ITSDM) to Conversocial work

  • Prepare

    Sign up and go to our migration tool.

  • Connect USU Valuemation (ITSDM)

    Select and link your USU Valuemation (ITSDM) support desk with HDM.

  • Connect Conversocial

    Give the right to access your Conversocial account.

  • Describe your business needs

    Let us understand precisely what elements of your migration you want to fine-tune

  • Get your needs estimated

    We'll investigate your case and send you with a price and a scope of tasks.

  • Migrate from USU Valuemation (ITSDM) to Conversocial all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Conversocial import

Our staff would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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