USU Valuemation (ITSDM) to ConnectWise
migration service

Smooth , no special know how or coding required. A complete USU Valuemation (ITSDM) to ConnectWise data migration tool.

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Trustworthy and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've tackled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to ConnectWise

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in ConnectWise.

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When migrating your data from USU Valuemation (ITSDM) to ConnectWise we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from USU Valuemation (ITSDM) to ConnectWise

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from USU Valuemation (ITSDM) to ConnectWise work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from USU Valuemation (ITSDM) to ConnectWise.

  • Connect USU Valuemation (ITSDM)

    Fill out the form with requested credentials to allow our data migration tool to fetch records from your current help desk.

  • Connect ConnectWise

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to ConnectWise everything

    When everything's tested out, determine a quiet time with the least load on the support staff and start migrating from USU Valuemation (ITSDM) to ConnectWise.


Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
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Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ConnectWise import

Our staff would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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Help Desk Migration service


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