USU Valuemation (ITSDM) to ConnectWise
migration service
Smooth , no special know how or coding required. A complete USU Valuemation (ITSDM) to ConnectWise data migration tool.
Trustworthy and Reliable
Your passwords as well as data are safe with us and will be used for import only.Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.Complete & Accurate
We've tackled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of information
Strong safety of your information
The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT departmentNext


Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in ConnectWise.Next
Sustained link between object and people
When migrating your data from USU Valuemation (ITSDM) to ConnectWise we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next

What you may migrate from USU Valuemation (ITSDM) to ConnectWise
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from USU Valuemation (ITSDM) to ConnectWise work
Prepare
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from USU Valuemation (ITSDM) to ConnectWise.
Connect USU Valuemation (ITSDM)
Fill out the form with requested credentials to allow our data migration tool to fetch records from your current help desk.
Connect ConnectWise
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to ConnectWise everything
When everything's tested out, determine a quiet time with the least load on the support staff and start migrating from USU Valuemation (ITSDM) to ConnectWise.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Automated Migration price
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT