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USU Valuemation (ITSDM) to BOSSDesk
migration service

Extremely easy , no special know how or coding required. A complete USU Valuemation (ITSDM) to BOSSDesk data migration instrument.

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The best USU Valuemation (ITSDM) to BOSSDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply decide on customer info you need to migrate and set off with the transition right away.
Easy transition process
No specific expertise needed. Just pick what data will go to the target platform and observe the miracle happening.
Data structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost vital customer service information.
Automated tool

Worried that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool interface accessible as possible.

Connect the platforms, pick data, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their prior data structure intact.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

You data is key which is why we developed a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Data mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might ever need.

Guided migration

If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Apart from providing great customer support services, we always strive to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to BOSSDesk

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in BOSSDesk.

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When migrating your records from USU Valuemation (ITSDM) to BOSSDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to BOSSDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from USU Valuemation (ITSDM) to BOSSDesk work

  • Get ready

    Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from USU Valuemation (ITSDM) to BOSSDesk.

  • Fill in the form with requested credentials to permit our data migration tool to access data from your current help desk.

  • Connect BOSSDesk

    Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to BOSSDesk everything

    When everything's tested, find a quiet time with the least load on the support department and start migrating from USU Valuemation (ITSDM) to BOSSDesk.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your BOSSDesk import

Our team would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

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