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USU Valuemation (ITSDM) to bold360
migration service

Smooth , no special skill set or coding required. A complete USU Valuemation (ITSDM) to bold360 data migration software.

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Your best tool for USU Valuemation (ITSDM) to bold360 data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Simply choose what data you need to migrate and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just choose what data will go to the target system and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost vital customer support information.
Automated migration

Scared that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface accessible as possible.

Connect the platforms, select data, click ok, and you’re done!

Intact connections

From sender information to phone number connection, all you records will keep their prior connections intact.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Security is paramount

Information is everything which is why we developed a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Data mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might ever need.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to select the data arrangement, when it starts, and how.

Our tech engineers took user experience as a priority and made sure that you will be able to use the system to its fullest.

Great service first

Outside of providing great customer service, we always aim to develop our customer service.

As a team, we want you to have the best possible service, which is why we are continuously making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to bold360

Castle gates

Strong security of your information

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in bold360.

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Maintained relation between object and people

When migrating your data from USU Valuemation (ITSDM) to bold360 we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from USU Valuemation (ITSDM) to bold360 work

  • Prepare

    Register and go to our migration service.

  • Connect USU Valuemation (ITSDM)

    Opt and link your USU Valuemation (ITSDM) service desk with HDM.

  • Give the right to access your bold360 account.

  • Clarify your requirements

    Let us know exactly what aspects of your migration you want to tweak

  • Have your requirements estimated

    We shall investigate your case and send you with a total price and a scope of work.

  • Migrate from USU Valuemation (ITSDM) to bold360 everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your bold360 import

Our staff would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation

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