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USU Valuemation (ITSDM) to ALVAO Service Desk
migration service

Smooth , no special know how or programming required. A complete USU Valuemation (ITSDM) to ALVAO Service Desk data migration instrument.

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Your best tool for USU Valuemation (ITSDM) to ALVAO Service Desk data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Simply choose the records you need to move and start the transition when comfortable.
Simple transition process
No tech expertise required. Just pick what data will go to the target system and see the magic happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost essential customer service details.
Easy procedure

You don’t have to bother about coding or constantly watch each piece of info moved.

Just link your source and target, tick what you need to migrate and let the Migration Wizard do the remainder.

Data maintenance

Your customer info migrates unite and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members have see your credentials or records.

You may be certain with HDM no data breaches are possible.

You’re in charge

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to choose what goes where, when it goes, and how.

Our tech engineers took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we work to offer the best possible migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to ALVAO Service Desk

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in ALVAO Service Desk.

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When migrating your data from USU Valuemation (ITSDM) to ALVAO Service Desk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to ALVAO Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from USU Valuemation (ITSDM) to ALVAO Service Desk work

  • Prepare

    Register and go to our migration wizard.

  • Connect USU Valuemation (ITSDM)

    Opt and connect your USU Valuemation (ITSDM) support desk with HDM.

  • Connect ALVAO Service Desk

    Grant the right to access your ALVAO Service Desk account.

  • Explain your needs

    Let us understand precisely what aspects of your migration you need to fine-tune

  • Get your requirements estimated

    We'll research your case and send you with a price range and a scope of tasks.

  • Migrate from USU Valuemation (ITSDM) to ALVAO Service Desk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ALVAO Service Desk import

Our staff would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation

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