USU Smart Link import
in a few clicks

Without techs, delays and hustle. Via robust data import wizard.

More details
Secure and Safe
Your passwords along with data are safe with us and will be used for import solely.
Efficient & Furious
It takes you no longer than 10 minutes to set up the import to USU Smart Link and start the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, directly to places you want them to be.

What are the key reasons to import data to USU Smart Link
utilizing Help Desk Migration?

Security first

We do not disclose any of your personal information with third parties, and additionally meticulously protect it, so not a thing gets lost or stolen.

Next

Simple to use wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Elective and powerful field mapping

Only Help Desk Migration enables you to instantly move custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to USU Smart Link with their corresponding agents, contacts, and attachments, that way, saving the previous record of customers' requests.

Next

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders
  • Get ready

    Sign-up and go to our migration wizard.

  • Connect source Help Desk

    Select and link your source support desk with HDM.

  • Grant access to your USU Smart Link account.

  • Detail your needs

    Let us understand precisely what elements of your migration you would like to modify

  • Have your preferences estimated

    We'll analyze your application and get back to you with a price and a scope of work.

  • Move all your customer support information in a single push.

We always keep all of your data secure

We consider security and safety very seriously and have built a complete set of practices , technologies , and policies to help guarantee your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Voice of the clients

Automatically. Securely. Quickly

Proceed to Free Migration
Book a Call
cancel
%s
— %s