USU Smart Link to Trakdesk
migration service

Automated tool

Scared that you’ll need advanced skills to move your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.

Link the help desks, choose records, click ok, and the migration is ready!

Preserved data links

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive where you left it.

Data safety is priority

You data is key which is why we developed a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You control the process

Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Except producing great customer support services, we always want to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to enhance the core experience.