USU Smart Link to Trakdesk
migration service

Extremely easy , no special knowledge or coding required. A complete USU Smart Link to Trakdesk data migration tool.

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Secure and Reliable
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've handled all key peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of data

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in Trakdesk.

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Maintained connection between object and people

When migrating your records from USU Smart Link to Trakdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


  • Get ready

    Register and go to our migration service.

  • Pick and link your USU Smart Link service desk with HDM.

  • Grant the right to access your Trakdesk account.

  • Explain your needs

    Let us know what components of your migration you would like to fine-tune

  • Get your requirements estimated

    We'll investigate your application and send you with a price range and a scope of work.

  • Move all your customer support information in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Trakdesk import

Our team would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

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Help Desk Migration service


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