USU Smart Link to Track-It!
migration service
Smooth , no special know how or coding required. A complete USU Smart Link to Track-It! data migration instrument.
Smooth , no special know how or coding required. A complete USU Smart Link to Track-It! data migration instrument.
You don’t have to bother about scripting or constantly control each record transferred.
Just attach both platforms, choose what you want to migrate and let the system deal with the rest for you.
From sender information to phone number connection, your entire database will keep their prior connections intact.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you where you expected.
You data is everything which is why we developed a tool that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.
If you are new to data migrations, don’t worry. Helpful and simplified on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Except producing great customer support services, we always strive to develop our customer service.
As a team, we want you to experience best possible service, which is why we are continuously making great strides to improve the general experience.
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from USU Smart Link to Track-It!.
Fill out the form with requested credentials to make it possible for our data migration tool to access records from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Select the data you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Once everything's tested, find a quiet time with the least load on the support department and begin migrating from USU Smart Link to Track-It!.
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
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