USU Smart Link to TicketLab
migration service

Smooth , no special expertise or coding required. A complete USU Smart Link to TicketLab data migration software.

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Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've tackled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in TicketLab.

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Sustained relation between object and people

When migrating your data from USU Smart Link to TicketLab we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


  • Prepare

    Sign-up and go to our migration tool.

  • Opt and connect your USU Smart Link service desk with HDM.

  • Connect TicketLab

    Grant the right to access your TicketLab account.

  • Explain your needs

    Let us understand precisely what components of your migration you need to adjust

  • Get your preferences estimated

    We shall analyze your application and send you with a cost and a scope of tasks.

  • Migrate all your customer support information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your TicketLab import

Our staff would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation

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Help Desk Migration service


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