USU Smart Link to Textline
migration service
Extremely easy , no special expertise or coding required. A complete USU Smart Link to Textline data migration instrument.
USU Smart Link to Textline
The best USU Smart Link to Textline tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Just decide on customer info you need to transfer and set off with the transition immediately.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new platform and observe the wonders happening.Data completion
Transfer your help desk info in full to make sure that no ticket has lost essential customer service information.Automated tool
Worried that you’ll need advanced skills to move your info? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.
Link the help desks, select data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their previous connections untouched.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive how you expected.
Security is paramount
Information is everything which is why we created a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
You control the process
Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Simple & effective
In just a few clicks it will be possible to pick what goes where, when it starts, and in what order.
Our tech engineers took customer experience as a priority and made sure that you will be able to use the system to its fullest.
Great service first
Outside of providing great customer service, we always strive to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the general experience.
Why you should use Help Desk Migration to switch from USU Smart Link to Textline
Strong safety of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Textline.Next
Sustained connection between object and people
When migrating your records from USU Smart Link to Textline we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from USU Smart Link to Textline
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from USU Smart Link to Textline work
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Get ready
Sign-up and go to our migration tool.
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Connect USU Smart Link
Pick and connect your USU Smart Link service desk with HDM.
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Connect Textline
Give access to your Textline account.
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Explain your needs
Let us know exactly what parts of your migration you want to adjust
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Have your preferences estimated
We will analyze your application and get back to you with a price range and a scope of tasks.
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Migrate from USU Smart Link to Textline all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Textline import
Our team would be more than happy to run a custom migration if you have specific demands.
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