USU Smart Link to Support Desk
migration service
Smooth , no special know how or programming required. A complete USU Smart Link to Support Desk data migration software.
USU Smart Link to Support Desk
Your best tool for USU Smart Link to Support Desk data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and code development processes. Simply pick customer info you need to move and set off with the transition when comfortable.Simple transition process
No tech expertise required. Just choose what data will go to the target solution and observe the magic happening.Record structure maintenance
Move your help desk records in full to ensure that no ticket is missing essential customer service details.Automated migration
Scared that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool interface is as easy to use as possible.
Attach the help desks, pick records, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Data safety is priority
Information is key which is why we designed a system that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
Data mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and simplified on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Apart from producing great customer service, we always strive to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from USU Smart Link to Support Desk
Strong privacy of your information
The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right destinations in Support Desk.Next
Retained link between object and people
When migrating your data from USU Smart Link to Support Desk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Smart Link to Support Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from USU Smart Link to Support Desk work
-
Prepare
Register and go to our migration wizard.
-
Link USU Smart Link
Opt and connect your USU Smart Link support desk with HDM.
-
Connect Support Desk
Give access to your Support Desk account.
-
Detail your business needs
Let us know what elements of your migration you would like to tweak
-
Get your needs estimated
We'll research your application and send you with a price and a scope of work.
-
Migrate from USU Smart Link to Support Desk all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Support Desk import
Our staff would be more than happy to perform a customized migration in case you have specific requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
How to Get Started with Your Help Desk Migration Project Plan
First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…
Help Desk System Reviews
3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk
The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…
Data Migration 101
Here’s Why You Should Not Postpone A Migration
There are times when we hear stuff such as “We want to migrate but not now” and “We would love to migrate but guess we…