USU Smart Link to Solvemate
migration service
Smooth , no special know how or coding required. A complete USU Smart Link to Solvemate data migration tool.
USU Smart Link to Solvemate
Your best tool for USU Smart Link to Solvemate data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Simply pick what data you need to migrate and start the transition right away.Simple transition process
No tech expertise needed. Just select what data will go to the target solution and enjoy the miracle happening.Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost vital customer support information.Automated migration
Scared that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool is as easy to use as it can possibly be.
Link the help desks, select records, click ok, and you’re done!
Intact data links
From sender information to phone number connection, your entire database will keep their initial data structure intact.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Security is priority
Information is key which is why we developed a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
Data mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might ever need.
Efficient out-of-the-box solution
In just a few buttons to press you will be able to select what goes where, when it goes, and in what order.
Our developers took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Outside of producing great customer service, we always strive to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are always making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from USU Smart Link to Solvemate
Strong privacy of your information
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in Solvemate.Next
Retained relation between object and people
When migrating your data from USU Smart Link to Solvemate we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Smart Link to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from USU Smart Link to Solvemate work
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Prepare
Register and go to our migration service.
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Connect USU Smart Link
Choose and link your USU Smart Link service desk with HDM.
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Connect Solvemate
Grant access to your Solvemate account.
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Outline your needs
Let us know exactly what parts of your migration you need to tweak
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Get your requirements estimated
We will analyze your case and get back to you with a price and a scope of tasks.
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Migrate from USU Smart Link to Solvemate everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Solvemate import
Our staff would be more than happy to perform a custom migration if you have particular requirements.
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