USU Smart Link to SmarterTrack
migration service
Extremely easy , no special knowledge or programming required. A complete USU Smart Link to SmarterTrack data migration instrument.
Extremely easy , no special knowledge or programming required. A complete USU Smart Link to SmarterTrack data migration instrument.
You don’t have to bother about coding or constantly control each piece of info transferred.
Just attach both platforms, tick what you need to take to a new database and allow the Migration Wizard do the rest for you.
Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive where you expected.
Information is everything which is why we created a method that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
In only a couple of clicks it will be possible to select what goes where, when it goes, and in what order.
Our tech engineers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Except providing great customer service, we always aim to develop our customer service.
As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to enhance the general experience.
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from USU Smart Link to SmarterTrack.
Complete the form with required credentials to allow our data migration tool to fetch data from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
Select the data you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Once everything's tested, determine a quiet time with the minimal load on the support team and begin migrating from USU Smart Link to SmarterTrack.
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
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