USU Smart Link to SimplyDesk
migration service
Effortless , no special expertise or programming required. A complete USU Smart Link to SimplyDesk data migration tool.
Secure and Reputable
Your passwords as well as records are safe with us and will be used for import solely.Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.Full & Precise
We've taken into account all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of data
Strong security of your records
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext


Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in SimplyDesk.Next
Maintained connectivity between object and people
When migrating your data from USU Smart Link to SimplyDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next

What you may migrate from USU Smart Link to SimplyDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from USU Smart Link to SimplyDesk work
Prepare
Sign-up and go to our migration wizard.
Connect USU Smart Link
Choose and link your USU Smart Link service desk with HDM.
Connect SimplyDesk
Give access to your SimplyDesk account.
Clarify your requirements
Let us know exactly what components of your migration you want to adjust
Have your needs estimated
We will analyze your application and send you with a the overall cost and a scope of tasks.
Migrate from USU Smart Link to SimplyDesk everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Automated Migration price
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT