USU Smart Link to SimplyDesk
migration service
Effortless , no special expertise or programming required. A complete USU Smart Link to SimplyDesk data migration tool.
USU Smart Link to SimplyDesk
Your best tool for USU Smart Link to SimplyDesk data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Simply pick the records you need to transfer and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just select what data will go to the target solution and see the wonders happening.Record completion
Migrate your help desk info in full to ensure that no ticket has lost essential customer support information.Easy process
You don’t have to bother about scripting or continuously watch each record moved.
Just link both platforms, pick what you need to take to a new database and let the Migration Wizard deal with the remainder.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is paramount
Information is everything which is why we designed a method that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Record mapping
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick anything you might actually need.
Simple & effective
In only a few buttons to press you will be able to choose what goes where, when it starts, and in what order.
Our tech engineers considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.
Great service first
Apart from providing great customer service, we always strive to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from USU Smart Link to SimplyDesk
Strong security of your records
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in SimplyDesk.Next
Maintained connectivity between object and people
When migrating your data from USU Smart Link to SimplyDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Smart Link to SimplyDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from USU Smart Link to SimplyDesk work
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Prepare
Sign-up and go to our migration wizard.
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Connect USU Smart Link
Choose and link your USU Smart Link service desk with HDM.
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Connect SimplyDesk
Give access to your SimplyDesk account.
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Clarify your requirements
Let us know exactly what components of your migration you want to adjust
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Have your needs estimated
We will analyze your application and send you with a the overall cost and a scope of tasks.
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Migrate from USU Smart Link to SimplyDesk everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your SimplyDesk import
Our staff would be more than happy to run a customized migration if you have specific requirements.
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