USU Smart Link to ServicePRO
migration service

Smooth , no special know how or programming required. A complete USU Smart Link to ServicePRO data migration software.

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Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & Accurate
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of information

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right destinations in ServicePRO.

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When migrating your data from USU Smart Link to ServicePRO we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


  • Prepare

    Sign up and go to our migration wizard.

  • Choose and link your USU Smart Link support desk with HDM.

  • Connect ServicePRO

    Grant access to your ServicePRO account.

  • Explain your requirements

    Let us know what components of your migration you want to fine-tune

  • Have your needs estimated

    We will analyze your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate all your customer service records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ServicePRO import

Our staff would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation
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