USU Smart Link to Re:Desk
migration service
Trouble-free , no special expertise or coding required. A complete USU Smart Link to Re:Desk data migration software.
USU Smart Link to Re:Desk
The best USU Smart Link to Re:Desk tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Simply decide on what data you need to move and start the transition right away.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target platform and enjoy the magic happening.Data completion
Transfer your help desk data in full to make certain that no ticket is missing critical customer support details.Easy process
No need to worry about coding or continuously control each record moved.
Just link your source and target, tick what you want to migrate and let the tool deal with the rest for you.
Data dependency
Your information comes unite , you can take our word.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our employees can see your passwords or records.
You can rest assured that with HDM no hacker attacks are possible.
Record mapping
Pick records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we strive to deliver the most effective migration tool. However, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from USU Smart Link to Re:Desk
Strong safety of your data
The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in Re:Desk.Next
Sustained association between object and people
When migrating your records from USU Smart Link to Re:Desk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Smart Link to Re:Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from USU Smart Link to Re:Desk work
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Get ready
Sign up and go to our migration tool.
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Link USU Smart Link
Opt and link your USU Smart Link support desk with HDM.
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Link Re:Desk
Grant access to your Re:Desk account.
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Detail your needs
Let us understand precisely what parts of your migration you need to tweak
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Get your needs estimated
We will analyze your application and get back to you with a price and a scope of tasks.
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Migrate from USU Smart Link to Re:Desk everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Re:Desk import
Our team would be more than happy to run a personalized migration in case you have special demands.
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