USU Smart Link to Qelp
migration service
Trouble-free , no special expertise or coding required. A complete USU Smart Link to Qelp data migration tool.
USU Smart Link to Qelp
The best USU Smart Link to Qelp tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Simply choose the records you need to move and start the transition immediately.Effortless migration
No special knowledge or skill needed. Just select what data will go to the target system and see the magic happening.Data completion
Migrate your help desk data in full to make sure that no ticket is missing vital customer support details.Easy process
No need to worry about coding or constantly control each piece of info moved.
Just link both platforms, choose what you want to migrate and allow the system do the remainder.
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive how you left it.
Data safety is paramount
You data is everything which is why we designed a method that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
You’re in control
Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Guided migration
If this is your first migration, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except providing great customer support services, we always strive to improve our customer service.
As a company, we want you to experience best possible service, which is why we are constantly putting so much effort to enhance the core experience.
Why you should use Help Desk Migration to switch from USU Smart Link to Qelp
Strong security of your data
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in Qelp.Next
Maintained association between object and people
When migrating your records from USU Smart Link to Qelp we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Smart Link to Qelp
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from USU Smart Link to Qelp work
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Get ready
Sign up and go to our migration tool.
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Link USU Smart Link
Choose and link your USU Smart Link support desk with HDM.
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Connect Qelp
Grant access to your Qelp account.
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Clarify your needs
Let us know what components of your migration you want to fine-tune
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Have your needs estimated
We will research your case and get back to you with a cost and a scope of tasks.
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Migrate from USU Smart Link to Qelp everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Qelp import
Our team would be more than happy to run a custom migration in case you have particular needs.
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