USU Smart Link to osTicket
migration service
Extremely easy , no special skill set or programming required. A complete USU Smart Link to osTicket data migration instrument.
Extremely easy , no special skill set or programming required. A complete USU Smart Link to osTicket data migration instrument.
Scared that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface user friendly as it can possibly be.
Link the platforms, pick records, click ok, and you’re done!
From sender information to phone number connection, your entire database will keep their previous data structure untouched.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Information is key which is why we created a tool that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.
In only a few buttons to press it is possible to choose the data arrangement, when it starts, and in what order.
Our developers considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Apart from producing great customer service, we always want to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.
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with replies, notes and attachments
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from USU Smart Link to osTicket.
Complete the form with requested credentials to permit our data migration tool to access records from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
Choose the records you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
When everything's tested, find a quiet time with the minimal load on the support team and begin migrating from USU Smart Link to osTicket.
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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