USU Smart Link to osTicket
migration service
Extremely easy , no special skill set or programming required. A complete USU Smart Link to osTicket data migration instrument.
USU Smart Link to osTicket
The best USU Smart Link to osTicket tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Simply choose the records you need to transfer and set off with the transition right away.Easy transition process
No specific expertise required. Just pick what data will go to the target system and see the wonders happening.Data structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost critical customer support information.Automated tool
Scared that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface user friendly as it can possibly be.
Link the platforms, pick records, click ok, and you’re done!
Preserved connections
From sender information to phone number connection, your entire database will keep their previous data structure untouched.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Security is priority
Information is key which is why we created a tool that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Data mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.
Efficient out-of-the-box solution
In only a few buttons to press it is possible to choose the data arrangement, when it starts, and in what order.
Our developers considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Good service first
Apart from producing great customer service, we always want to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.
Why you should use Help Desk Migration to migrate data from USU Smart Link to osTicket
Strong safety of your information
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in osTicket.Next
Sustained connectivity between object and people
When migrating your records from USU Smart Link to osTicket we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Smart Link to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from USU Smart Link to osTicket work
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Get ready
Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from USU Smart Link to osTicket.
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Link USU Smart Link
Complete the form with requested credentials to permit our data migration tool to access records from your current help desk.
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Connect osTicket
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs
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Migrate limited amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to osTicket everything
When everything's tested, find a quiet time with the minimal load on the support team and begin migrating from USU Smart Link to osTicket.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your osTicket import
Our team would be more than happy to perform a personalized migration if you have special needs.
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