USU Smart Link to Oracle Service Cloud
migration service
Smooth , no special knowledge or coding required. A complete USU Smart Link to Oracle Service Cloud data migration instrument.
USU Smart Link to Oracle Service Cloud
Your best tool for USU Smart Link to Oracle Service Cloud data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Simply choose the records you need to move and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and see the magic happening.Record completion
Move your help desk data in full to make certain that no ticket has lost critical customer service details.Effortless procedure
You don’t have to bother about scripting or continuously control each piece of info moved.
Just attach your source and target, choose what you want to take to a new database and allow the Migration Wizard deal with the remainder.
Data dependency
Your information migrates unite and we mean it.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees have see your credentials or other information.
You may be sure that with HDM no hacker attacks will take place.
You control the process
Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and insightful on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we work to deliver the best possible migration tool. Nevertheless, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from USU Smart Link to Oracle Service Cloud
Strong privacy of your data
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in Oracle Service Cloud.Next
Retained link between object and people
When migrating your data from USU Smart Link to Oracle Service Cloud we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Smart Link to Oracle Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from USU Smart Link to Oracle Service Cloud work
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Prepare
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from USU Smart Link to Oracle Service Cloud.
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Connect USU Smart Link
Fill out the form with necessary credentials to allow our data migration tool to access records from your current help desk.
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Link Oracle Service Cloud
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Select objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
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Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Oracle Service Cloud all data
When everything's tested out, determine a quiet time with the least load on the support department and begin migrating from USU Smart Link to Oracle Service Cloud.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Oracle Service Cloud import
Our staff would be more than happy to run a personalized migration if you have special needs.
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