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USU Smart Link to MSP Anywhere
migration service

Trouble-free , no special expertise or programming required. A complete USU Smart Link to MSP Anywhere data migration software.

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There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Just decide on customer info you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new platform and observe the wonders happening.
Data completion
Transfer your help desk info in full to ensure that no ticket has lost critical customer service details.
Automated tool

Worried that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool is as easy to use as possible.

Connect the platforms, pick records, click ok, and the migration is ready!

Data dependency

Your customer data migrates complete and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees have see your credentials or records.

You can be sure that with HDM no data breaches are possible.

Record mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service supplier, we strive to deliver the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in MSP Anywhere.

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Sustained relation between object and people

When migrating your records from USU Smart Link to MSP Anywhere we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

  • Get ready

    Sign-up and go to our migration software.

  • Pick and connect your USU Smart Link support desk with HDM.

  • Connect MSP Anywhere

    Grant access to your MSP Anywhere account.

  • Express your requirements

    Let us know exactly what elements of your migration you need to modify

  • Have your preferences estimated

    We will research your case and send you with a total price and a scope of work.

  • Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your MSP Anywhere import

Our team would be more than happy to run a customized migration if you have special demands.
Get a price estimation

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