USU Smart Link to LiveAgent
migration service
Effortless , no special skill set or coding required. A complete USU Smart Link to LiveAgent data migration tool.
USU Smart Link to LiveAgent
Your best tool for USU Smart Link to LiveAgent data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Just decide on what data you need to move and start the transition right away.Simple transition process
No tech expertise needed. Just select what data will go to the new platform and enjoy the magic happening.Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost vital customer support information.Effortless process
No need to worry about scripting or continuously watch each record transferred.
Just attach your source and target, tick what you need to take to a new database and let the Migration Wizard do the remainder.
Data maintenance
Your information migrates complete , you can take our word.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our team members can access to your credentials or records.
You can be sure that with HDM no hacker attacks will take place.
Data mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.
Efficient out-of-the-box solution
In just a few clicks it will be possible to select what goes where, when it goes, and in what order.
Our developers considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer priority
As a data import service provider, we aim to propose the most effective migration tool. However, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from USU Smart Link to LiveAgent
Strong privacy of your information
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in LiveAgent.Next
Retained link between object and people
When migrating your data from USU Smart Link to LiveAgent we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from USU Smart Link to LiveAgent
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from USU Smart Link to LiveAgent work
-
Prepare
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from USU Smart Link to LiveAgent.
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Link USU Smart Link
Fill out the form with requested credentials to permit our data migration tool to access data from your current help desk.
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Link LiveAgent
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
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Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to LiveAgent everything
When everything's validated, determine a quiet time with the minimal load on the support department and begin migrating from USU Smart Link to LiveAgent.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your LiveAgent import
Our staff would be more than happy to perform a custom migration if you have particular demands.
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