USU Smart Link to LiveHelpNow
migration service

Extremely easy , no special expertise or programming required. A complete USU Smart Link to LiveHelpNow data migration software.

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Secure and Safe
Your passwords along with records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've handled all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of data

Strong security of your data

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in LiveHelpNow.

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When migrating your records from USU Smart Link to LiveHelpNow we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


  • Get ready

    Sign up and go to our migration software.

  • Choose and link your USU Smart Link service desk with HDM.

  • Connect LiveHelpNow

    Grant the right to access your LiveHelpNow account.

  • Outline your requirements

    Let us understand precisely what components of your migration you would like to tweak

  • Get your requirements estimated

    We shall investigate your case and send you with a the overall cost and a scope of tasks.

  • Move all your customer support records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your LiveHelpNow import

Our team would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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Help Desk Migration service


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