USU Smart Link to Lansweeper
migration service

Extremely easy , no special know how or coding required. A complete USU Smart Link to Lansweeper data migration tool.

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Trustworthy and Safe
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've handled all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of information

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in Lansweeper.

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Sustained association between object and people

When migrating your records from USU Smart Link to Lansweeper we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


  • Get ready

    Sign up and go to our migration tool.

  • Choose and link your USU Smart Link support desk with HDM.

  • Connect Lansweeper

    Grant the right to access your Lansweeper account.

  • Clarify your business needs

    Let us understand precisely what components of your migration you wish to fine-tune

  • Have your needs estimated

    We'll analyze your application and send you with a price and a scope of work.

  • Transfer all your customer support information in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Lansweeper import

Our team would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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Help Desk Migration service


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