USU Smart Link to KronoDesk
migration service
Effortless , no special expertise or programming required. A complete USU Smart Link to KronoDesk data migration software.
USU Smart Link to KronoDesk
Your best tool for USU Smart Link to KronoDesk data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and code development processes. Just choose customer info you need to transfer and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just choose what data will go to the new system and observe the wonders happening.Record completion
Migrate your help desk info in full to make sure that no ticket is missing vital customer support information.Automated migration
Worried that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool interface accessible as it can possibly be.
Connect the help desks, select records, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is priority
You data is key which is why we created a tool that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Record mapping
Select records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Outside of producing great customer support services, we always want to develop our customer service.
As a company, we want you to experience best possible service, which is why we are always making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from USU Smart Link to KronoDesk
Strong security of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in KronoDesk.Next
Maintained connection between object and people
When migrating your data from USU Smart Link to KronoDesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from USU Smart Link to KronoDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from USU Smart Link to KronoDesk work
Prepare
Sign-up and go to our migration software.
Link USU Smart Link
Pick and link your USU Smart Link service desk with HDM.
Link KronoDesk
Give the right to access your KronoDesk account.
Describe your requirements
Let us know what components of your migration you need to modify
Get your preferences estimated
We shall research your case and get back to you with a price range and a scope of work.
Migrate from USU Smart Link to KronoDesk all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional run your KronoDesk import
Our staff would be more than happy to run a custom migration in case you have particular needs.
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