USU Smart Link to Kapdesk
migration service
Smooth , no special skill set or coding required. A complete USU Smart Link to Kapdesk data migration tool.
USU Smart Link to Kapdesk
Your best tool for USU Smart Link to Kapdesk data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Simply pick what data you need to move and set off with the transition when comfortable.Effortless transition process
No special expertise needed. Just select what data will go to the target solution and enjoy the magic happening.Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing critical customer service details.Effortless procedure
No need to worry about coding or continuously control each record transferred.
Just link both platforms, tick what you want to migrate and let the tool deal with the remainder.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is paramount
Information is everything which is why we developed a method that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
Data mapping
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.
Step-by-step instructions
If this is your first migration, worry not. Useful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Except providing great customer service, we always aim to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from USU Smart Link to Kapdesk
Strong security of your records
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in Kapdesk.Next
Maintained association between object and people
When migrating your data from USU Smart Link to Kapdesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Smart Link to Kapdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from USU Smart Link to Kapdesk work
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Prepare
Sign-up and go to our migration tool.
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Link USU Smart Link
Choose and connect your USU Smart Link support desk with HDM.
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Connect Kapdesk
Give access to your Kapdesk account.
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Describe your business needs
Let us understand precisely what elements of your migration you want to tweak
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Have your requirements estimated
We will investigate your application and get back to you with a price and a scope of work.
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Migrate from USU Smart Link to Kapdesk everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Kapdesk import
Our staff would be more than happy to perform a personalized migration in case you have special requirements.
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